Jacada Customer Service Experience Products

Jacada's products help organizations improve their customer experiences and reduce their operational costs. Jacada enables organizations to deliver advanced agent and customer interactions by implementing cutting-edge Web, mobile and self service solutions as well as agent desktops and process optimization technology.

Customers can benefit from an improved customer service experience at every touch point with your organization.

Jacada creates industry leading software products blended with decades of customer service optimization experience to provide solutions that drive significant revenue lift and savings to your business.

Jacada’s award winning solutions include:

Contact Center & IVR products

Application Enhancement products